Shipping policy

Shipping Policy - ShftyScents

At ShftyScents, we're committed to ensuring a smooth and timely shipping process for all our valued customers. Please take a moment to review our shipping policy to understand the details of our shipping procedures.

1. Processing Time:

Orders are typically processed and prepared for shipment within [X] business days from the date of purchase. Our processing times may vary during peak seasons or special promotions, but we always strive to get your orders out to you as soon as possible.

2. Shipping Methods:

We offer several shipping options to accommodate your needs:

  • Standard Shipping: Estimated delivery within 2 to 5 business days.
  • Express Shipping: Estimated delivery within 1 business day.

Please note that delivery times are estimates and can vary based on factors beyond our control, such as weather conditions and shipping carrier delays.

3. Shipping Costs:

Shipping costs are calculated based on the selected shipping method, destination, and the weight/size of your order. The exact shipping cost will be displayed during the checkout process.

4. Tracking Information:

Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment and estimate its delivery date.

5. International Shipping:

We currently DO NOT offer shipping internationally.

6. Order Modifications:

If you need to modify your shipping address or any other details related to your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but changes may not be possible if the order has already been shipped.

7. Undeliverable Packages:

In the event that a package is returned to us as undeliverable due to incorrect address, failed delivery attempts, or refusal by the recipient, we will contact you to arrange for reshipment. Additional shipping charges may apply.

8. Contact Us:

If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team at ShftyScents@outlook.com. We're here to assist you!